Last updated: [DATE]. Questions? Email [SUPPORT EMAIL].
We want you to be happy with Ortivo. Here's how refunds work.
If you haven't used any builds in the current month, email us within 7 days of being charged and we'll refund that month. Once builds have been used, monthly charges aren't refunded, but you can cancel any time to stop the next charge.
Email us within 14 days of being charged. If you've used fewer than 10 builds, we'll refund the full year. After that, you can cancel to stop the next renewal and keep your plan until the end of the year.
Email [SUPPORT EMAIL] from the address you log in with. Refunds go back to the original card and usually arrive in 5 to 10 business days.